Effects of Decision Support Systems on Organizational Efficiency
In today's business world, decisions are made quickly and as a result, the efficiency of organizations is of great importance.
At this point, decision support systems (DSS) play an important role in increasing the efficiency of organizations. DDSs are software systems designed to support organizations in their decision-making processes and ensure that information-based decisions are made.
Decision support systems help organizations analyze complex and large data sets and draw meaningful conclusions. In this way, managers can make faster and more accurate decisions.
In addition, DDSs can increase efficiency by increasing communication and cooperation within the organization.
DDSs can also reduce human errors and enable more objective decisions to be made.
These systems, integrated with machine learning and artificial intelligence technologies, facilitate data-based decisions and provide organizations with a competitive advantage.
Research on the effects of decision support systems on organizational efficiency shows that organizations using DDSs achieve higher efficiency and profitability (Power, 2002).
However, in order for DSSs to be used effectively, organizations must implement the systems correctly and train their personnel (Shim, Warkentin & Courtney, 2002).
As a result, decision support systems are an important tool for increasing the efficiency of organizations and gaining competitive advantage. With the proper implementation and management of DSSs, organizations can make faster and more accurate decisions, reduce human errors and increase their productivity.
References:
- Power, D. J. (2002). Decision support systems: Concepts and resources for managers. Greenwood Publishing Group.
- Shim, J. P., Warkentin, M., & Courtney, J. F. (2002). Past, present, and future of decision support technology. Decision Support Systems, 33(2), 111-126.